Dena Putnam-Gilchrist, CEO-KeiperSpine, PC Administrator-Spine Surgery Center of Eugene

Dena Putnam Gilchrist,CEO-KeiperSpineDena Putnam-Gilchrist, MBA, BSN, RN

Patient care is not unlike balancing a chair on four good legs: (1) Employee/patient/provider satisfaction; (2) Evidence-based, high-quality patient care; (3) Teamwork; (4) Fiscal responsibility. That philosophy drives me and has buoyed my progressive career as a high-performing executive-level nursing leader deeply dedicated to placing the patient at the center of everything I do.

𝐖𝐇𝐀𝐓 𝐒𝐄𝐓𝐒 𝐌𝐄 𝐀𝐏𝐀𝐑𝐓 I have a unique background with 10 years in Quality & Risk, knowledge that I routinely draw on to help my organization with risk reduction, quality improvement, The Joint Commission readiness, medical staff bylaws, policies, peer and case reviews. As a former ICU Director, I am dedicated to shared governance, process improvement, and harm reduction. I’ve also gained experience performing service line evaluations that have produced significant savings.


  •  Relationship-centered and result-driven leadership.
  •  Using data to drive performance.
  • Transformational, transactional, and collaborative styles.
  • High levels of employee and provider engagement.
  • Consistency in setting goals and expectations.
  • Encouraging work-life balance.
  •  Consistent high levels of employee, patient, and provider satisfaction through maximized use of shared governance.
  •  Improved efficiencies and financial performance by demonstrating fiscal responsibility and business acumen.
  • Active participation in strategic planning, developing revenue-generating business plans, and service line evaluations.
  • Transformed an understaffed, underperforming Quality Department into one of top performing departments within a large heath system.
  • Maintained high levels of safety as Director of ICU with zero safety-related events over a 9 year span.
  • Leading a 17 department organization with 360 FTEs to top KPI performance in quality and productivity.


  •  Collaborative
  •  Driven
  •  Sets high expectations
  • Quality driven
  •  Professional
  •  Feisty
  • Listens and encourages dialog
  • Humble, admits mistakes
  • Consistent